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SHIPPING

Our products are thoughtfully packaged with the customer's best interest in mind. We select the carrier for each order based on best criteria. Expect 1-2 day processing on all orders placed during typical business hours.

INTERNATIONAL SHIPPING: We do not currently ship outside of the USA.

 

RETURNS & CONTACT INFO

It is very important to us that you are pleased with your experience and thrilled with your purchase.  If you need to reach us for any reason, we believe you should go straight to the top!  So, if you have any issues, questions, or need assistance, please email the owner directly at jayme@valoie.com.  

*Issues with a pump functioning properly??  Sometimes a tube inside the bottle can become loose. Open the top and re-secure the pump tube or cartridge and replace cap. Now things should flow perfectly!

 

ALLERGIES

IF YOU HAVE SKIN ALLERGIES & SKIN SENSITIVITIES, READ THE FULL INGREDIENTS LIST BEFORE ORDERING. PLEASE TEST ON A SMALL AREA USING THE SAMPLE SIZE PROVIDED BEFORE REGULAR USE TO AVOID ANY ALLERGIC REACTION. Discontinue immediately if allergic reaction occurs.